enjoyed our stay staff friendly and made us wecolme,to late to eat at nignt breckie ok

The hotel was relaxing, I have stayed there before and found the staff and facilities always friendly and comforting.

Made to feel welcome and clean, tidy hotel. Very nice hot powerful shower. Nice staff generally.

Not a luxury hotel but you get what you pay for and it was ok. The lady working behind the bar I encountered was not particularly friendly. The smell of the kitchen was strong in my room.

Staff very pleasant and helpful. Bed very comfortable

Long haul upstairs with heavy cases. No lift. Terrible smell of cooking in corridors and pervading room. The fact that had I not complained politely my room would have been noisy inspite of a quiet room request and the iron A.nd bathroom light were not working in that room. It took a while to move but then all ok. No eating facilities so need to pay a taxi to go out

Friendly, amenable staff. Very convenient location for our needs. Good value for money.

Unable to drink water from the tap in our room - the weather was hot during our stay, including at night.No mid-day meals provided during the day, yet guests not permitted to bring food into the hotel. This is awkward if you have traveeled some distance in the morning and want something to eat at lunchtime.

Friendly staff, comfortable room with many facilities (ironing board, iron, hairdryer, tea/coffee facilites, tv). Good range of food for the continental breakfast (included in price).

A good location for surrounding area and although a bit more old fashioned it was quiet and confortable and a good place to relax more. Cooked breakfast was excellent.

Carpets needed replacing and a bit dusty in places.

Leaving !

The service and lack of any food available at lunchtime. Also the big notes in the room informing guests they will be charged if they bring and food/drink into the hotel ??? And will be fined £10 for not returning key on departure. Very bad "restaraunt" menu.Shabby exterior with old knackered cars parked in car park, not a good look.When booking I asked if there was a room available for some meetings, I was told this would be fine and I could use the lounge. On checking out I discovered I was charged £90 a day for the privelage??????? When I questioned it I was given a very frosty response and no apology for not informing me before my trip. I paid graciously but will not be going back.

The big towels and bath and friendly staff!

The Brockenhurst is a good, no frills hotel that offers reasonable accommodation at a sensible price. The good points? Room, service, welcome, staff and price. Not so good: Breakfast arrangements (too much getting-up and sittting-down) and motor noise (someting - the beer-chiller? hummed all night). Overall: Value for money. Would I go there again? Yes.

Breakfast arrangements (too much getting-up and sittting-down) and motor noise (someting - the beer-chiller? hummed all night). Oh - and there are a lot of wires hanging about in the dining room. This is not a criticism - its just suggestions to make things better with minimal effort.

Room was lovely, very light and clean.

Would have liked to have been shown around on arrival ie gardens etc. Would have liked help with my luggage.

Proximity to LegoLand Windsor

Room was poorly furnished. Food was good quality but very expensive Cooked breakfast was an additional cost Running water in room was described as "not suitable for drinking" but no other water supplied Mould in kettle additional problem in making tea or coffee (without water this was difficult anyway!) Numerous wasps in room not really appreciated!

Very quaint hotel. Stayed in an outside annexe so very private. Shower a bit dodgy and whirlpool needed a good clean but overall comfy and suited our needs.

Warm friendly people - Thank goodness when I cause controversy wherever I go. I felt at home immediately and the Proprietor, a very caring lady. The location was brilliant for my needs - ASCOT - I would most definitely stay again. Thank you to everybody who assisted Jean Ashdown-Coates.

Scared of the dark so if I am back in winter wll park my car nearer the front.Not really a complaint.

lThe person who welcame us recommended a nice pub for dinner and booked a table for the two of us. The pub was very welcoming and the food was excellent and not far from the hotel. We appreciated this service. The hotel was calm and we liked the place which looks like a family home.